HOW-TO GUIDES

Self-Service Password Reset

WHAT IS SELF-SERVICE PASSWORD RESET?

Self-Service Password Reset (SSPR) is a facility that allows users to reset their password at their fingertips. No need for IT Service Desk assistance for basic reset requests.

Use this when:

1.         You can't remember your password

2.        Your account has been locked

HOW TO REGISTER MY ACCOUNT?

Project iAM_Register Account

Select Authentication Method:

Project iAM_Register_AM1
Project iAM_Register_AM2
Project iAM_Register_AM3

I WANT TO ADD, DELETE, OR CHANGE MY AUTHENTICATION METHOD

Project iAM_Authentication

HOW DO I RESET MY PASSWORD OR UNLOCK MY ACCOUNT?

Project iAM_Password